Service excellence!

On our recent trip, your client service was excellent.   A fews days before our arrival you went beyond what we expected in your follow up to talk personally with the manager to confirm the arrangements (I believe this resulted in an upgrade)

Our accommodation was excellent.  Our room couldn’t have been better:  we had the ocean view we requested, balcony, very quiet (they even turn off the elevator that was located in our area at 11 so as not to disturb clients); large comfy bed, bathroom and shower. Everything very clean. Flat screen TV!

You rate the highest score: 5 out of 5!  Thanks so much

ML and B Leiren
Canada